Fit Feet Podiatry PC
Effective Date: January 1, 2026
Fit Feet Podiatry PC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, contact our office, use our services, or opt in to receive SMS text messages.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name, email address, phone number, and physical address
- Payment and billing information when applicable
- SMS and email communication preferences
- Opt-in consent records and timestamps
Website and Technical Information
- IP address, browser type, and device information
- Website usage patterns and analytics
- Cookies and similar tracking technologies
Customer and Patient Communications
- Records of inquiries and service requests
- Appointment details and preferences
- Service history and feedback
- Communications with our office
Medical information protected under applicable healthcare privacy laws is handled in accordance with those laws and our separate Notice of Privacy Practices, where applicable.
2. How We Use Your Information
We may use collected information to:
- Provide, manage, and improve our services
- Schedule, confirm, and manage appointments
- Process payments and transactions
- Respond to inquiries and customer support requests
- Send appointment reminders, service updates, and other communications you have agreed to receive
- Send promotional communications only when appropriate consent has been obtained
- Improve website functionality and user experience
- Maintain records of communication preferences and consent
- Protect against fraud, unauthorized access, and security threats
- Comply with applicable legal and regulatory obligations
3. SMS Messaging and Consent
Fit Feet Podiatry PC offers SMS messaging to communicate with patients and individuals who have opted in to receive text messages.
Messages may include:
- Appointment confirmations and reminders
- Scheduling changes and updates
- Responses to inquiries
- Customer support communications
- Important service-related notifications
- Promotional messages when separate marketing consent has been obtained
Opt-In and Consent
You will receive SMS messages through our messaging program only after providing the applicable consent.
We maintain records of SMS opt-in consent, including timestamps when available. Consent to receive promotional text messages is separate from consent to receive appointment-related and other nonpromotional messages.
Consent to receive marketing text messages is not a condition of receiving medical services.
Opt-Out Instructions
You may cancel SMS notifications at any time by replying STOP to a text message.
After opting out:
- You may receive a final confirmation message.
- No further messages will be sent through the messaging program unless you opt in again.
- We will process opt-out requests promptly in accordance with applicable requirements.
Message Frequency and Rates
Message frequency varies based on your appointments, inquiries, and interactions with our office.
Message and data rates may apply depending on your wireless carrier and mobile plan.
Help and Support
Reply HELP to any text message for assistance, or contact our office at (718) 332-8633.
4. SMS Data Protection and Non-Sharing Policy
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We do not sell, rent, or trade SMS consent records, mobile phone numbers, or text messaging opt-in information for independent marketing purposes.
Information may be shared with subcontractors and service providers solely to support services provided on our behalf, such as SMS delivery, technical support, and customer service.
All other categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with third parties for their independent use.
We maintain reasonable administrative, technical, and organizational safeguards to protect SMS opt-in information and consent records.
5. Information Sharing and Disclosure
We do not sell, rent, or trade personal information.
We may disclose information in the following limited circumstances:
Service Providers
We may share information with authorized service providers that help us operate our business, such as website hosting providers, scheduling platforms, payment processors, SMS delivery providers, and customer support providers.
Such disclosures are limited to the information reasonably necessary to provide the relevant services and are subject to applicable privacy and security requirements.
Legal Requirements
We may disclose information when required by law, legal process, or applicable regulation, or when necessary to protect the rights, safety, and security of our patients, employees, and business.
Healthcare Operations
Patient information may be used or disclosed for permitted healthcare purposes, subject to applicable privacy laws and our separate Notice of Privacy Practices.
SMS opt-in information and consent records are not shared for third-party marketing or promotional activities.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, understand visitor behavior, and enhance the user experience.
Depending on your browser settings, you may be able to limit or disable certain cookies.
Some website features may not function as intended if cookies are disabled.
7. Data Security
We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce applicable agreements.
SMS opt-in and opt-out records may be retained as necessary to document consent and compliance with applicable requirements.
9. Your Privacy Rights and Choices
You may contact us to:
- Ask questions about how your personal information is used
- Request access to or correction of your information, where applicable
- Request deletion of information, subject to legal and operational retention requirements
- Update your communication preferences
- Withdraw consent to receive optional marketing communications
To stop receiving text messages, reply STOP at any time.
Certain patient information rights may also be governed by applicable healthcare privacy laws and our separate Notice of Privacy Practices.
10. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of independently operated third-party websites. We encourage you to review their privacy policies before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.
Changes will be posted on this page with an updated effective date.
12. Contact Information
If you have questions or concerns regarding this Privacy Policy, your personal information, or our SMS messaging practices, please contact:
Fit Feet Podiatry PC
Phone: (718) 332-8633
